Contact

Talk to our team

Whether you need a demo, have a technical question, or want to discuss enterprise pricing — we're here.

Send us a message

Other ways to reach us

Sales

For demos, pricing, and enterprise inquiries.

sales@bitrize.io

Support

For technical questions and troubleshooting.

support@bitrize.io

General

For partnerships, press, and everything else.

hello@bitrize.io

Security

For vulnerability reports and security inquiries.

security@bitrize.io

Expected response times

Sales

< 4 hours

Support (Pro)

< 8 hours

Support (Enterprise)

< 1 hour

General

< 24 hours

Global Coverage

Support around the clock

Our distributed team covers all major timezones.

Americas

UTC-8 to UTC-5

9am–6pm local

Europe

UTC+0 to UTC+3

9am–6pm local

Asia-Pacific

UTC+5 to UTC+9

9am–6pm local

Looking for something specific?

Request a Demo

See Bitrize in action with a personalized walkthrough.

Documentation

Technical guides, API reference, and tutorials.

System Status

Check uptime and service health in real-time.

Security

Learn about our security practices and certifications.

Follow us

Twitter

@bitrize

GitHub

bitrize

LinkedIn

Bitrize

Discord

Join community

Frequently asked

How fast do you respond?

Most inquiries get a response within 4 business hours. Enterprise support has a 1-hour SLA.

Can I schedule a call instead?

Absolutely. Use the demo request form or reach out to sales@bitrize.io and we'll find a time.

Do you have a community?

Yes. Join our Discord community for peer support, feature discussions, and direct access to the engineering team.

Remote-first company

We're a distributed team with contributors across 8 countries. No central office — we believe the best work happens wherever our people are most productive.

For in-person meetings, we use co-working spaces in major cities and gather the full team twice a year for offsites.

Mailing address

For legal correspondence:

Bitrize, Inc.

251 Little Falls Drive

Wilmington, DE 19808

United States

Stay in the loop

Product updates and data team insights. No spam, unsubscribe anytime.

Partnerships

Work with us

We partner with consulting firms, system integrators, and technology companies. If you help data teams succeed, let's talk.

  • Technology partnerships and integrations
  • Referral program with revenue sharing
  • Co-marketing opportunities
  • Solution architecture collaboration

Prefer a live conversation?

Book a personalized demo with our team. We'll show you exactly how Bitrize fits your data stack.

Request a Demo